FAQs

Click the appropriate app store button below to download the LeanBox app.

1. Locate power button – the power button is located at the left side of the tablet enclosure towards the bottom.  There is a rectangular opening where the power button resides on the tablet.
2. Hold power button down – Hold the power button down for 10 seconds.  If you see a battery icon indicator flash, please e-mail info@leanbox.com as your tablet has no charge / may be unplugged from the wall.
3. Tap power button – Please tap the power button 3 – 5 times.  You should see the text Surface flash across the screen.  The operating system will boot up followed by the kiosk software. Thank you for your help!

1. Download the LeanBox app – Click here for instructions on how to download the LeanBox app.
2. Open the app upon downloading / installing
3. Click forgot password link
4. Type in your company e-mail address
5. Request and reset password
6. Log in with the credentials provided

1. Pull up QR code – Whether you have printed your QR code onto a badge or a piece of paper, saved the QR code as an image to your phone, or are using the mobile app.  Please have the QR code ready to be presented to the kiosk.
2. Touch screen to begin
3. Present the QR code towards the webcam (do not present it to the barcode reader)
4. QR code gets recognized and will dis-engage the lock on the door
5. Proceed with normal transaction