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Learn how LeanBox has prepared for Covid-19
2020 Service Guide
Sample Menu
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      • Instant Coffee Quote
        • Instant Quote for Hot Coffee
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FAQs

Frequently Asked Questions

How to download the LeanBox App
How to manually restart your LeanBox
How to link Company Credit to your app
How to use QR code
How to download the LeanBox App

Click the appropriate app store button below to download the LeanBox app.

How to manually restart your LeanBox
  1. Locate power button – the power button is located at the left side of the tablet enclosure towards the bottom.  There is a rectangular opening where the power button resides on the tablet.
  2. Hold power button down – Hold the power button down for 10 seconds.  If you see a battery icon indicator flash, please e-mail info@leanbox.com as your tablet has no charge / may be unplugged from the wall.
  3. Tap power button – Please tap the power button 3 – 5 times.  You should see the text Surface flash across the screen.  The operating system will boot up followed by the kiosk software. Thank you for your help!
How to link Company Credit to your app
  1. Download the LeanBox app – Click here for instructions on how to download the LeanBox app.
  2. Open the app upon downloading / installing
  3. Click forgot password link
  4. Type in your company e-mail address
  5. Request and reset password
  6. Log in with the credentials provided
How to use QR code
  1. Pull up QR code – Whether you have printed your QR code onto a badge or a piece of paper, saved the QR code as an image to your phone, or are using the mobile app.  Please have the QR code ready to be presented to the kiosk.
  2. Touch screen to begin
  3. Present the QR code towards the webcam (do not present it to the barcode reader)
  4. QR code gets recognized and will dis-engage the lock on the door
  5. Proceed with normal transaction

Our Services

Office Fresh Food & Snacks
Office Hot Coffee
Office Coffee on Tap
Office Fruit & Dairy
Office Water Service

Report an Issue

Report Issue

Contact Us

Headquarters:
60 Massachusetts Ave. Boston, MA 02115
Warehouse Deliveries:
10 Jewel Drive Wilmington, MA 01887
844-532 6269
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LeanBox © 2019